BullGuard VPN review

About the company

BullGuard as a VPN product is still a newcomer on the market. Although the team is still developing its VPN service, we found it quite interesting and attractive. Like most of the VPN’s, BullGuard offers some nice features with good AES-256 encryption. It is worth mentioning that BullGuard is using NordVPN’s white label solution, so we believe that the product is really worth attention (NordVPN is rated as #1 VPN overall by vpnroom.com experts).

BullGuard Limited was founded in 2002. The company itself is based in London, United Kingdom.

Quick BullGuard overview

BullGuard VPN servers & features

As we already mentioned, BullGuard VPN uses the infrastructure solution created by NordVPN (our #1 rated VPN provider). It means that the product should have the same features and should work on the same level as NordVPN does. Well, that is kind of true7

BullGuard VPN currently has 17 available locations (they just added Japan) Worldwide which are definitely not a lot (e.g. NordVPN has 60+ different locations, ExpressVPN has 160). Those locations include the United States, UK, Australia, Canada, Singapore, and all the biggest European countries. The total amount of servers is 2000+, which is quite nice.

In some cases, we can call BullGuard VPN a “child” or a “cousin” of NordVPN. However, after testing BullGuard VPN we were missing a lot of features that their precursor has. For example, the product does not come with such features as the famous “double VPN” or  “VPN-over-TOR”.

Also, we found missing some of the advanced security and privacy-related features as well as there are no extra offerings on top of the VPN service. Just as an example, a cheap VPN provider Surfshark offers HackLock and Blindsearch features, which is quite a nice add-on besides a reliable VPN service.

Of course, with some features, the VPN provider does not yield for the competitors. BullGuard VPN allows 6 simultaneous connections, so it means that one account can be used by 2-3 people for laptop/smartphone security. It also uses the most popular and the most reliable AES-256 encryption in combination with Open VPN security protocol.

Logging policies and performance

As usual, we always test how the VPN provider performs in terms of speed and connection stability before giving any kind of feedback about the service. We again used our testing methods to find out how fast connections you can have while browsing online/torrenting with Bullguard VPN.

Here are the results:

No VPN (Europe)

Ping: 6ms
Download: 134.16 Mbps
Upload: 89.91 Mbps

US Server 

• Ping: 143ms
• Download: 37.11 Mbps
• Upload: 18.63 Mbps

Asia server (Singapore)

• Ping: 98ms
• Download: 42.78 Mbps
• Upload: 14.12 Mbps

Europe server (Germany)

• Ping: 42ms
• Download: 58.17 Mbps
• Upload: 27.24 Mbps

Australian server

• Ping: 196ms
• Download: 16.89 Mbps
• Upload: 8.91 Mbps

As we can see, although there was a drop in download/upload speeds, the internet connection was still good and we received decent stats. There is a bigger gap comparing Australian and the rest of the World speeds, but we were happy with the results.

Overall, we did not face any issues with the speed and connection stability. You should be able to download P2P files, stream and browse the internet without buffering. Now as we already found out about the speeds, another super important question is Bullguard VPN’s logging policies. Do they log any kind of data or information? The official answer is NO.

BullGuard has an official statement in their product description, which says: “BullGuard VPN does not log what you’re doing online, or keep records of the websites you visit, ensuring you have complete online privacy and security.”. Although the NordVPN and BullGuard VPN products are very related, they have different privacy policies and do not share their server infrastructure or databases. There are no other relationships, just the white label VPN solution for BullGuard VPN apps. By the way, we forgot to mention that BullGuard VPN has client apps for Windows, Mac OS, iOs and Android smartphones.

Customer support

As in today’s tight competition, it is super important to have good and qualified customer support, BullGuard VPN really does seem to take this seriously. The VPN provider has a 24/7 available customer support department, which can be contacted through live chat. It is worth to mention that you can reach out not only in English but in German, French, Swedish and Danish languages. Nice job!

Pricing

When it comes to pricing, BullGuard VPN is pretty expensive. They have three different plan options. You can choose from 1-year, 2-year, and 3-year plans. Yes, unfortunately, there are no popular 1-month options, so if you want to try the product you’ll have to buy the product for a longer period. The good thing is that BullGuard VPN offers a 30-day money-back guarantee, so if you don’t like to the product you can simply contact their support department and get your refund.

BullGuard’s 1-year plan costs $80.99, 2-year plan costs $110.73 (billed every two years) and their most valuable 3-year plan can be purchased for $123.95 (billed every three years).

Conclusion

BullGuard VPN has nice speeds, customer support, and connection stability. We believe that users who will benefit the most are current BullGuard product users. In our opinion, the service is a little bit expensive knowing the fact that they only have 16 different server locations and lack some features such as “double VPN” or “Tor over VPN”.

Overall, you should be happy with the performance of BullGuard VPN as it completely supports P2P, Netflix, and other streaming services.